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How to appeal for temu after-sales compensation?

| 2Person Answer

temu售后赔付金申诉流程如下:

联系temu客服。

提供相关证据和凭证。

客服审核,审核通过后赔偿金会打款给您。

temu售后赔付金是指当卖家的产品或包装中含有锋利尖锐、易燃易爆危害异物时,如果是在售前&售中,卖家需要按照10000元/项/单的标准向TEMU支付赔付金;如果是在售后出现的安全合规问题,卖家需要按照10000元/项/单的标准向TEMU支付赔付金且卖家还需承担各方所有损失及费用。

Professional answer

C

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电商老高归属于上海宣名网络,专业运营电商圈子,专注于电商人脉、资讯、交流、资源整合等。

The appeal process for temu after-sales compensation is as follows:

Contact temu customer service.

Provide relevant evidence and credentials.

Customer service review, and the compensation will be paid to you after the review is passed.

temu after-sales compensation means that when the seller's product or packaging contains sharp, flammable, explosive and hazardous foreign objects, if it is before & during the sale, the seller needs to pay compensation to TEMU at the rate of 10,000 yuan/item/order; if it is a safety compliance issue after the sale, the seller needs to pay compensation to TEMU at the rate of 10,000 yuan/item/order and the seller must also bear all losses and expenses of all parties.

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『金婵新电商学堂』直播电商行业深耕者,积累大量人脉资源,跟着金婵洞察企业直播本质,每天get一个短视频运营技巧。

To appeal for temu after-sales compensation, you first need to check the relevant regulations and procedures through temu's official channels, and check your purchase and maintenance records to clarify your rights and requirements.

Secondly, you need to prepare relevant evidence, such as purchase receipts, maintenance records, photos, etc., and describe the problem and appeal in detail.

Finally, submit the appeal according to the official appeal process and wait patiently for the result. During the appeal process, you must be polite and reasonable, and maintain a communication and negotiation attitude to obtain a better solution.

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