The after-sales rules under Temu's semi-hosted model mainly follow the principles of fairness, transparency and protection of consumer rights. Under Temu's semi-hosted model, sellers are responsible for the after-sales service of the goods, including returns, exchanges, repairs and other issues.

In order to ensure that the rights and interests of consumers are fully protected, the Temu platform will formulate a series of after-sales rules, requiring sellers to comply with relevant regulations in after-sales service and provide timely and effective solutions.

At the same time, the Temu platform will also provide customer service support to assist consumers in solving after-sales problems.

If the seller fails to fulfill relevant responsibilities in after-sales service, the Temu platform will take corresponding measures to protect the legitimate rights and interests of consumers. In short, the after-sales rules under Temu's semi-hosted model are designed to ensure that consumers' shopping experience is fully guaranteed and promote the healthy development of the platform.