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What does a JD clerical position do?

| 2Person Answer

首先,“文职”是指非技术性质的工作,不需要具备专业技能,而是需要一些常规的办公文员、行政助理等职能。

其次,“京东文职岗”是指在京东集团内的文职岗位,主要负责公司内部行政、人力资源、财务等工作。具体工作包括但不限于文件资料的整理、人事档案的管理、会议记录的撰写、薪资福利的核算等。总体来说,京东文职岗位需要高效、细致、有责任心的员工。

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First of all, "clerical" refers to non-technical work that does not require professional skills, but requires some regular office clerk, administrative assistant and other functions.

Secondly, "JD clerical positions" refer to clerical positions within the JD Group, which are mainly responsible for internal company administration, human resources, finance and other work. Specific work includes but is not limited to the organization of documents and materials, the management of personnel files, the writing of meeting minutes, the calculation of salaries and benefits, etc. In general, JD clerical positions require efficient, meticulous and responsible employees.

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Responsibilities of JD.com Clerk Position:

1. Handle customers' pre-sales/sales/after-sales issues on the JD.com platform by answering the phone and typing online, without any sales-related issues.

2. Handle customer complaints, feedback, suggestions, etc. in a timely manner to improve customer satisfaction and enhance the comprehensive user experience of JD.com users.

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