Temu stipulates that as long as consumers apply for a return for any reason within 30 days after receiving the product, the platform will accept it and provide free return service.

After the consumer clicks to confirm receipt of the product, the product will automatically enter the 14-day return guarantee period.

Consumers need to click "Apply for Return" within 14 days and provide relevant information. After receiving the return application, the platform will give a processing result within 3 working days based on the specific situation and inform the consumer of the return process.