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What is a JD.com home appliance exclusive consultant?

| 2Person Answer

京东家电专属顾问是负责在现场进行实际销售工作,给顾客提供产品推荐、功能介绍、价格分析,做大单客价值;

2、完成门店家电顾问主管下达的各项指标、小区开发、预约等情况反馈;

3、邀约顾客到店,推广执行门店的体验活动,包括前期体验顾客的关系建立及邀约、现场活动的落地执行以及客户的后期维护

4、负责顾客档案建立及定期跟踪回访工作,挖掘潜在购买需求;

5、提供上门服务,售前上门测量位置给出购买建议,售后上门检测家电状态和调试等,向顾客提供解决方案,提供全过程家电管理;

Professional answer

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电商观察

江湖人不说江湖事,电商人只说电商事!——资深电商操盘者,带你解读电商!

JD.com home appliance exclusive consultant is responsible for actual sales work on site, providing customers with product recommendations, function introductions, price analysis, and increasing the value of single customers;

2. Complete the various indicators, community development, appointments, and other feedback issued by the store home appliance consultant supervisor;

3. Invite customers to the store, promote and implement store experience activities, including the establishment of relationships and invitations for early experience customers, the implementation of on-site activities, and the subsequent maintenance of customers

4. Responsible for the establishment of customer files and regular follow-up visits to explore potential purchasing needs;

5. Provide door-to-door service, measure the location before sales and give purchase suggestions, and detect the status and debugging of home appliances after sales, etc., to provide customers with solutions and provide full-process home appliance management;

聊电商

聊电商,互联网老兵,和你聊点互联网、电商、科技的那点事

This is what kind of electrical appliances you buy, he has a professional after-sales consultant to explain to you what you need, which is relatively convenient and also very convenient.

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