How can I solve the problem of JD Logistics not finding the waybill number?

Contact the merchant and ask about logistics

1. Express tracking number problem: It is important to distinguish the express tracking number from the order number. The express tracking number is the unique number for the merchant and the buyer to check the logistics information of the product. You can see the delivery record of the courier company. According to this tracking record, you can know the location of the goods, estimate when you can receive the goods, etc. It is usually 10 to 13 digits.

2. Pickup problem: The courier picking up the item does not mean that it will be sent. Even if the item is picked up, it may not be scanned or missed. After all, it takes a certain amount of time to process after the courier picks up the item