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Can I refuse to accept an order from a Temu buyer?

| 1Person Answer

作为一个Temu运营,在接到顾客下单后应该尽快处理订单,确保订单能够及时送达。如果出现不能接单的情况,需要及时与顾客进行沟通,说明原因并给出合理解决方案。因为不接单会严重影响顾客的体验,进而影响公司的信誉度和口碑。因此,作为一名负责任的运营人员,应该尽一切努力避免不能接单的情况的发生。

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As a Temu operator, you should process the order as soon as possible after receiving it to ensure that it is delivered in time. If you cannot accept an order, you need to communicate with the customer in a timely manner, explain the reason and provide a reasonable solution. Because not accepting an order will seriously affect the customer experience, and then affect the company's credibility and reputation. Therefore, as a responsible operator, you should make every effort to avoid the situation where you cannot accept an order.

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