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How to claim for lost items from Temu Express?

| 1Person Answer

如果 Temu 快递丢件,首先应保留相关证据,如快递单号、物品价值证明等。然后联系 Temu 客服,向其说明情况并提交证据,按照其规定的流程申请理赔,等待处理结果。

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If Temu Express loses items, you should first keep relevant evidence, such as the courier number, proof of item value, etc. Then contact Temu customer service, explain the situation and submit evidence, apply for claims according to the prescribed process, and wait for the result.

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