找到客户服务
进入手机软件京东,点击页面中右下角“我的”,找到客户服务。
点击在线客服
点击客户服务,进入新页面,在页面下方找到在线客服,点击进入
打开人工服务
进入对话页面,发送如何投诉商家,收到回复后点击联系人工服务。
进行投诉
找到需要投诉的订单,向客服提供需要投诉的订单号,发送投诉内容即可。
Find customer service
Enter the Jingdong mobile app, click "My" in the lower right corner of the page, and find customer service.
Click online customer service
Click customer service, enter a new page, find online customer service at the bottom of the page, click to enter
Open manual service
Enter the conversation page, send a complaint about the merchant, and click to contact manual service after receiving a reply.
Making a complaint
Find the order you need to complain about, provide the customer service with the order number you need to complain about, and send the complaint content.