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How do Jingdong experts complain?

| 1Person Answer

找到客户服务

进入手机软件京东,点击页面中右下角“我的”,找到客户服务。

点击在线客服

点击客户服务,进入新页面,在页面下方找到在线客服,点击进入

打开人工服务

进入对话页面,发送如何投诉商家,收到回复后点击联系人工服务。

进行投诉

找到需要投诉的订单,向客服提供需要投诉的订单号,发送投诉内容即可。

Professional answer

P

电商老兵

我们唯一且一辈子要做的事,就是告诉你电商这点事

Find customer service

Enter the Jingdong mobile app, click "My" in the lower right corner of the page, and find customer service.

Click online customer service

Click customer service, enter a new page, find online customer service at the bottom of the page, click to enter

Open manual service

Enter the conversation page, send a complaint about the merchant, and click to contact manual service after receiving a reply.

Making a complaint

Find the order you need to complain about, provide the customer service with the order number you need to complain about, and send the complaint content.

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