1. 促销。京东相比淘宝,甚至在促销活动这方面做的都不遑多让。鉴于京东起家的3C,折扣活动对消费者的刺激作用会更加明显,京东也做了很多的促销专场,对于京东商城的销量快速增长做出了很大的贡献,使客户形成习惯性消费达到促销与稳定客户忠诚的目的。比如刚刚过去的6·18,是一年中网上购物平台折扣最大的节日。
2. 公共关系。虽然京东没有自己的支付系统,但与支付宝、财付通都有正式的战略合作伙伴关系。商城的付款体系目前在国内大多都会选择支付宝与微信支付体系。如果要做平台商城,就需要保障支付体系的良性运转。便捷的购物环节和网上付款,是平台商城必备的配置。
3. 广告策略。我们回忆下京东的广告投放,似乎没有特别明显的记忆。这是因为京东的广告不是地毯式轰炸策略,而是从京东的营销模式出发,在户外广告上偏品牌宣传、品牌形象展示。在传统媒体、手机、PC端上更多的是采用口碑营销的办法。京东没有选择轰炸策略,而是采用了润物细无声的广告模式,让人潜移默化的了解京东的信息,并形成了3C行业的口碑。一段时间甚至现在,很多人仍然有买3C,上京东的心理表征。
1. Promotion. JD.com is even better than Taobao in terms of promotion activities. Given that JD.com started out as a 3C company, discounts have a more obvious stimulating effect on consumers. JD.com has also held many special promotions, which have made a great contribution to the rapid growth of JD.com's sales, allowing customers to form habitual consumption to achieve the purpose of promotion and stabilize customer loyalty. For example, the just-passed 6.18 was the festival with the largest discounts on online shopping platforms in the year.
2. Public relations. Although JD.com does not have its own payment system, it has formal strategic partnerships with Alipay and Tenpay. At present, most malls in China choose Alipay and WeChat payment systems. If you want to be a platform mall, you need to ensure the healthy operation of the payment system. Convenient shopping links and online payment are essential configurations for platform malls.
3. Advertising strategy. When we recall JD.com's advertising, it seems that there is no particularly obvious memory. This is because JD’s advertising is not a carpet bombing strategy, but it is based on JD’s marketing model, with outdoor advertising focusing on brand promotion and brand image display. In traditional media, mobile phones, and PCs, word-of-mouth marketing is more often used. JD did not choose a bombing strategy, but adopted a subtle advertising model, which allowed people to understand JD’s information subtly and formed a reputation in the 3C industry. For a period of time, even now, many people still have the psychological representation that they go to JD to buy 3C.