The return period for goods on the Pinduoduo Temu platform is stipulated to be within 7 days from the date of receipt of the goods. Goods that exceed this return period will not be eligible for return. After you submit a return application and it is reviewed by the platform, the refund will generally arrive in your payment account within 1-3 working days. However, the specific arrival time may be affected by factors such as the bank.

During the return process, it is very important to ensure that the packaging of the goods is intact, because Temu’s requirement for products must be intact packaging.

If you are a seller, it should be noted that Temu is very strict with quality inspections, and unqualified products may be returned, which will not only waste shipping costs, but may also hinder product sales.