JD.com Pharmacy is the first large-scale comprehensive Internet e-commerce platform officially launched by JD.com to carry out self-operated drug retail business; as the core platform of JD Health's pharmaceutical supply chain business segment, it has grown from the initial drug retail business to an influential, online and offline integrated pharmaceutical retail and marketing platform in the industry; on this basis, JD.com Pharmacy continues to improve its supply chain system covering all channels online and offline by deepening cooperation with global pharmaceutical and health brand partners, and comprehensively enhances its professional service capabilities.

On May 23, 2018, JD.com Pharmacy held a press conference in Beijing on the second anniversary of its launch with the theme of "Jingxin Care, Health Without Boundaries", and simultaneously released the "China Drug Retail Market Consumption Trend Report" and the "Jingxin Care Plan", which deeply revealed the trend changes and industry pain points in the current drug retail industry, and with intelligent solutions, joined hands with well-known domestic and foreign pharmaceutical companies to jointly build a new pharmaceutical ecology and create a new benchmark for smart services in Chinese online pharmacies.