I just resigned recently, so let me talk about it. This company has two brands, Rave and Tulas, and the working environment and atmosphere are very good. However, dormitories are not provided, so those who live far away should pay attention. It mainly depends on the position. The customer service group is miserable. There are pre-sales customer service and after-sales customer service. The pre-sales customer service is divided into morning and evening shifts. The morning shift is 8:00-17:00. Pay attention!! There is no lunch break during the period! You have to work in front of the computer even if you eat. Then, the night shift is 17:00-1:00, and there is no rest time at 1 o'clock in the morning. The customer service group is basically born in the 1990s. During the interview, they basically look at your youth and then arrange you here. They say that there is a transparent and open system. Start from pre-sales and then be promoted to after-sales customer service. After-sales depends on your ability. Either you are promoted to customer service team leader or go to operation. They always say that it depends on your ability, but they don’t give a rough time, because some people with good ability have been working for almost a year. Actually, there is very little you can learn from this position, and the company's training system is not perfect. If you still want to try, my advice is to measure your actual ability. If you think you have enough ability, you may be promoted to after-sales customer service in a few months. The operation group of Tmall and JD.com is basically promoted from the customer service group, except for Amazon because I haven't had much contact with it. But it feels to me that the company dares not to hire people, and pays more attention to internal promotion. It seems that it doesn't use outsiders. If you really want to learn operations, I don't think Lanhe is a good place to stay, and I don't know if the operation training system is not perfect. That's about it.

Just now I saw that someone reported it. I just expressed my feelings, and I was reported. As for the morning and evening shifts, my friend who went to the interview with me told me that they told us after they were brought to the position after the entry. My friend also said that if he had known this, he would not have come.

If you want to know the difference, then I will say that some companies will give fresh graduates a complete training system, corporate culture training, on-the-job training, combining theory with practice, for up to one month. It's not just the HR who paints a rosy picture for you about how great your future is. In Lanhe, you just look at PPT for a few days before you start selling, memorize the content, and then you can start working.

As for hiring, there is a big gap between Lanhe and my current company. Maybe other e-commerce platforms don't dare to hire newcomers for Amazon. But in my current company, when I'm a newcomer, the company will assign me a mentor, and then combine theory with on-the-job practice. The company also has a variety of training courses (such as Amazon's FBA, IT courses, etc.) for company employees to participate.