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Temu after-sales service rules?

| 2Person Answer

我们的售后规则包括退货、换货和维修等服务。如果客户在购买我们产品的后遇到任何问题,可以在售后服务期内联系我们的客服团队,我们会及时帮助解决问题。退货和换货的产品必须是未经使用且保持原包装完好,

我们将尽快处理客户的退货或换货请求。对于产品的维修,我们将在售后服务期内为客户进行免费或有偿的维修服务,以确保产品能够正常使用。我们致力于提供最佳的售后服务,让客户的购物体验更加愉快。

Professional answer

C

电商领航员

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Our after-sales rules include return, exchange and repair services. If customers encounter any problems after purchasing our products, they can contact our customer service team during the after-sales service period, and we will help solve the problem in time. The returned and exchanged products must be unused and keep the original packaging intact.

We will process the customer's return or exchange request as soon as possible. For product repairs, we will provide customers with free or paid repair services during the after-sales service period to ensure that the product can be used normally. We are committed to providing the best after-sales service to make customers' shopping experience more pleasant.

芝麻电商

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Our after-sales service rules are to ensure customer satisfaction. If there are any quality problems or dissatisfaction, we will provide a variety of solutions such as return, exchange, and repair.

Customers can request a return or exchange within 7 days from the date of purchase, and we will assist in processing after review. For repairs, we provide free repair and warranty service within one year.

We promise to be honest in after-sales service, ensure that the rights and interests of customers are protected, and provide the best solution.

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