Having not logged in for a long time, some users used to frequently use JD.com for shopping, but due to personal or objective reasons, they rarely log in to their JD.com accounts, so JD.com will consider you as a dormant customer and will appropriately reduce your credit score.

If your personal information changes frequently, such as unbinding and changing your mobile phone number, or changing your delivery address frequently, JD.com may consider your address and contact information unstable and will not give you a high score, because a high score is related to the JD.com Baitiao credit limit and lightning refund service, so stability is very important.