一个影响未来电商走势的部门;以管理平台服务生态为基础,探索未来第四次零售革命的无界服务模式为己任的部门;
价值所在:
服务拉动交易良性循环,通过服务产品影响电商生态,通过生态的优化促进交易的增加,甚至形成新的商业模式;
工作内容:
1、打造产品:根据电商平台生态管理需要,打造影响平台服务生态的产品(例如平台订单履约管控平台等);
a、可以通过数据分析发现问题,从而打造解决问题的产品;
b、可以根据前端销售业务发展规划,从而打造服务产品满足未来业务需求;
c、可以根据未来电商发展趋势,创新服务模式,从而形成创新产品;
2、运营产品:负责产品的推广、优化,使产品可以在更广的范围内应用,从而对整个平台的服务水平起到更大的拉动作用;
3、制定平台物流履约管理规范;
4、定期做行业对标,取长补短;
A department that influences the future trend of e-commerce; a department that takes the management of platform service ecology as its basis and explores the borderless service model of the fourth retail revolution in the future;
Value:
Service drives a virtuous cycle of transactions, influences the e-commerce ecology through service products, promotes the increase of transactions through the optimization of ecology, and even forms a new business model;
Job content:
1. Create products: According to the needs of e-commerce platform ecological management, create products that affect the platform service ecology (such as platform order fulfillment control platform, etc.);
a. Can Discover problems through data analysis, and create products that solve problems;
b. Create service products to meet future business needs based on the front-end sales business development plan;
c. Innovate service models based on future e-commerce development trends to form innovative products;
2. Operational products: responsible for product promotion and optimization, so that products can be applied in a wider range, thereby playing a greater role in boosting the service level of the entire platform;
3. Formulate platform logistics fulfillment management specifications;
4. Regularly conduct industry benchmarking to learn from each other's strengths and overcome weaknesses;
Are there any subordinate departments?