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What are the service guarantee measures of JD Logistics?

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1月14日,京东物流发布连续第九年“春节也送货”保障举措,作为业内首家开展“春节也送货”的物流企业,今年京东物流春节运营保障范围将进一步扩大,即使是在除夕至大年初三,消费者也可在全国30个省份、近300个城市、1500个区县正常下单收货。而京东快递将在全国200多个城市提供全年不打烊寄递服务。据悉,在北京、上海、杭州、武汉等17个城市,高时效服务保持不变,购买京东自营商品的消费者,大年初一上午下单,下午就能收货。

京东物流有关负责人表示,“正值京东年货节期间,结合‘原地过年’倡议,京东物流已提前部署春节期间商品储备及运力、人员安排,保障年货双向流通,为更多人在京东购买年货提供服务,为父母子女及亲朋好友之间互寄年货提供通道,全面保障居民日常及春节生活需要。”

在确保消费者春节期间享受物流寄递服务不间断的同时,京东物流今年将投入近1亿元,为坚守一线、原地过年的员工提供高于国家法定标准的补贴、福利,倡议大家原地过年做“原年人”,并组织了丰富多元的文化关怀活动,让员工过一个健康、安全、有保障的春节。这项名为“我在京东过大年”的专项福利,自“春节也送货”发起以来已累计投入超6亿元。

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On January 14, JD Logistics released the guarantee measures of "delivery during the Spring Festival" for the ninth consecutive year. As the first logistics company in the industry to carry out "delivery during the Spring Festival", this year JD Logistics' Spring Festival operation guarantee scope will be further expanded. Even from New Year's Eve to the third day of the Lunar New Year, consumers can place orders and receive goods normally in 30 provinces, nearly 300 cities, and 1,500 districts and counties across the country. JD Express will provide year-round non-stop delivery services in more than 200 cities across the country. It is reported that in 17 cities including Beijing, Shanghai, Hangzhou, and Wuhan, the high-efficiency service remains unchanged. Consumers who purchase JD's self-operated products can place orders in the morning of the first day of the Lunar New Year and receive the goods in the afternoon.

A relevant person in charge of JD Logistics said, "During the JD New Year Goods Festival, in conjunction with the 'Celebrate the New Year in Place' initiative, JD Logistics has deployed commodity reserves, transportation capacity, and personnel arrangements during the Spring Festival in advance to ensure the two-way flow of New Year goods, provide services for more people to purchase New Year goods on JD, and provide channels for parents, children, relatives and friends to send New Year goods to each other, and fully guarantee the daily and Spring Festival life needs of residents."

While ensuring that consumers enjoy uninterrupted logistics and delivery services during the Spring Festival, JD Logistics will invest nearly 100 million yuan this year to provide subsidies and benefits that are higher than the national statutory standards for employees who stick to the front line and celebrate the New Year in place, and advocate that everyone celebrate the New Year in place as "original year people", and organize rich and diverse cultural care activities to allow employees to have a healthy, safe, and secure Spring Festival. This special benefit, called "I Celebrate the New Year on JD", has invested more than 600 million yuan since the launch of the "Delivering Goods During the Spring Festival".

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