京东全球购电子商务模式的特点,分别从优势和劣势两方面分析:
优势——
1、京东全球购的所有商品都是来自海外生产或销售,通过京东建立的京东香港平台直接与境外全球购商家签订合约,物流也比国际上的物流周期短;
2、京东全球购品牌多元化,型号全,商品种类多,特别是国外商品,能够满足消费者的购物需求,给消费者带来不错的消费体验。正因如此,大部分消费者都比较倾向于京东全球购;
3、京东全球购的商品基本上是零售价格,再加上一点运费和税收,只要找到靠谱的商家,商品都是直邮的,价格方面是占有很大优势的。
劣势——
1、由于买卖双方地域位置相隔较远,因此难以提供极好的服务体验。如果遇到退换货情况,买家售后服务体验会比较差;
2、寄运途中京东全球购的商品安全性得不到保障,全球购的商品都是从国外直邮的,在与运输过程中,也许会出现损坏或者被掉包的情况,这是京东全球购比较主要的劣势情况;
3、京东全球购还有一个劣势点是较国内的物流慢,因为要过境,所以需要一段比较长的时间。很多消费者会因为物流体验而放弃在京东全球购上购买商品
The characteristics of JD.com's global e-commerce model are analyzed from the advantages and disadvantages:
Advantages -
1. All JD.com's global products are produced or sold overseas. JD.com directly signs contracts with overseas global merchants through the JD.com Hong Kong platform established by JD.com, and the logistics cycle is shorter than that of international logistics;
2. JD.com's global brands are diversified, with a full range of models and a wide variety of products, especially foreign products, which can meet consumers' shopping needs and bring consumers a good consumer experience. For this reason, most consumers prefer JD.com's global shopping;
3. JD.com's global products are basically retail prices, plus a little shipping and tax. As long as you find a reliable merchant, the products are all directly mailed, and the price has a great advantage.
Disadvantages -
1. Since the geographical locations of the buyer and seller are far apart, it is difficult to provide an excellent service experience. If you encounter a return or exchange, the buyer's after-sales service experience will be relatively poor;
2. The safety of JD Global Shopping's products during shipping cannot be guaranteed. Global Shopping's products are all directly mailed from abroad. During the transportation process, they may be damaged or replaced. This is the main disadvantage of JD Global Shopping;
3. Another disadvantage of JD Global Shopping is that the logistics is slower than that of domestic logistics. Because of the need to cross the border, it takes a relatively long time. Many consumers will give up buying products on JD Global Shopping because of the logistics experience