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What is the difference between JD.com’s franchised store and self-operated store?

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京东自营店和京东自营的区别:

1、身份的区别

京东自营店,你的身份不是商家,是供货商,店铺是交由京东来管理和销售的。因为是你提供商品给京东售卖的,所以商品的价格相对是比较低廉,所以你只能以量取胜。

专营店的话,你就是商家,商品要自己找供货商提供,店铺的所有运营工作都由自己负责;商品的价格可以由自己决定,利润也会更多。

2、资源上的区别

因为自营店是京东负责管理的,所以肯定是会有更多的扶持的;像是一些促销活动和推广等官方资源,基本都是优先上,流量和销量也会更多。

专营店就要按照平台的要求,先做好优化,然后再去报名活动,之后等待审核,众多商家争取寥寥无几的资源位,能不能上还是个问题,这方面肯定是追不上自营店的。

3、发货及售后的区别

自营店是由京东自行配送发货,并负责提供售后服务的;若商品有质量问题,是不会找你麻烦的,都是由京东负责管理;专营店则是由商家自己找快递公司发货,并自行负责售后问题,京东只负责监督。

4、信誉方面的区别

因为自营店在买家看起来就是京东自己运营的,而京东这么大一个平台,肯定是能让买家产生更大的信任感;而专营店则要靠自己一点一点去积累店铺信誉,慢慢提升买家的信任感。所以两个相同的商品,自营店是更有优势的。

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The difference between JD.com’s self-operated store and JD.com’s self-operated store:

1. The difference in identity

In JD.com’s self-operated store, you are not a merchant, but a supplier, and the store is managed and sold by JD.com. Because you provide goods to JD.com for sale, the price of the goods is relatively low, so you can only win by quantity.

In a franchised store, you are the merchant, and you have to find suppliers to provide the goods yourself. You are responsible for all the operations of the store; you can decide the price of the goods by yourself, and you will make more profits.

2. The difference in resources

Because JD.com is responsible for the management of the self-operated store, there will definitely be more support; official resources such as some promotional activities and promotions are basically given priority, and traffic and sales will also be higher.

Specialized stores must optimize according to the requirements of the platform, and then sign up for the event, and then wait for review. Many merchants are competing for the few resource positions, and whether they can get on the list is still a question. They are definitely not as good as self-operated stores in this regard.

3. The difference between delivery and after-sales service

Self-operated stores are delivered and shipped by JD.com, and are responsible for providing after-sales service; if there are quality problems with the goods, they will not cause you trouble, and JD.com is responsible for management; for specialized stores, merchants find express companies to ship the goods themselves, and are responsible for after-sales problems, and JD.com is only responsible for supervision.

4. The difference in reputation

Because self-operated stores appear to buyers to be operated by JD.com itself, and JD.com is such a large platform that it can definitely make buyers feel more trust; while specialized stores have to rely on themselves to accumulate store reputation little by little, and slowly improve buyers' trust. So for two identical products, self-operated stores have more advantages.

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