If you want to improve JD.com's operational capabilities, you have to start from many aspects:

1. Analyze and forecast the existing market based on market research results

2. Plan operational methods

3. Formulate marketing, product, promotion, image and other planning plans

4. Formulate and implement advertising strategies

5. Monitor and mine data

6. Manage advertising, evaluate advertising effectiveness, and analyze total store data

7. Public relations and resource acquisition for category groups

8. Brand building and promotion

9. Various optimization plans that are beneficial to development

10. Advertising copy and various graphic designs

11. Brand maintenance

12. Improve customer stickiness, manage old customers, and cultivate new customers

13. After-sales, orders

14. SNS, off-site traffic

15. Timely feedback on the dynamics of other merchants in the category, etc.