1丶产品深度丰富。也是为了凸显专注和专业。
2丶产品专注,主题明确。这一点不要拿优衣库和无印良品来说事儿,要成为这样的大牛非一日之功。疯狂扩张品类的操作难度绝非你所能想象。
3.丶对首页的重视程度超出很多看官的想象。很多人认为关联销售来自详情,其实是来自首页。首页也是消费者判断卖家水准的最重要依据。
4丶页面水准色调贯穿,品牌调性明显比其他同行高一个段位。页面的好看仅仅是表象,重点在于考究的细节给消费者强大的信心。
5丶首页长度较长。不让消费者费事点击各个板块二级页面才对你产生模糊的认知。需要一步到位的解决消费者的整体认知。
6丶详情页比较长。目的的留住消费者更长的阅读时间,传递更多的感性和理性角度卖点,更多的场景带入,更多的对比和解释。显示专业和细腻。
7丶主推非常明确。主推的主题和主推的单品都非常明确。适度引导,其他的单品的购买决定完全交由消费者自行决定。不太可能件件单品都有促销活动。
8丶客单价比行业均价要高50%左右。核心消费群体的品质追求大于价格追求。
20%的消费人群贡献了80%的交易额,而不是80%的消费人群贡献了80%的交易额。
9丶促销活动主题简洁,一家店铺的促销主题只有一个,不会是大活动套小活动,小活动套小小活动。
10丶店铺买家的的金牌和钻石占比较同行高,原因同上一条。
11 丶大卖家的静默成交占比相对小卖家要高很多。核心的消费人群购物讲求效率,并且比较自信,他们的内心大致是说“以我的信息收集能力和判断力,可以下单了”,或者说“以我的信息收集能力和判断力,还是没有办法做决定,那么,不是我的问题,是这个店铺不靠谱,我得换一家店”。即便咨询,也是三两句话就下单了,不会一直在那里和你可爱的客服聊来聊去的。
12丶首页在比较明显的位置一定有IM咨询模块,而且可能在靠前的位置和靠后的位置各出现一次。目的是方便消费者随时发起咨询。
13丶大卖家的老客户营销及其温和丶节制丶隐忍。
14丶大卖家并不一定会给一堆赠品,即便给,也不会明示。明示了,还给什么惊喜 没有惊喜,还传播个球
15丶大卖家更加喜欢硬广。硬广才是流量的开拓者,品牌的塑造者。商务舱就跟钟点工一样着急。仔细体会哦。
16丶店铺首页的腔调大文案是必须要
1. The products are rich and deep. It is also to highlight the focus and professionalism.
2. The products are focused and the theme is clear. Don’t use Uniqlo and Muji as an example. It takes time to become such a big shot. The difficulty of crazy expansion of categories is beyond your imagination.
3. The importance attached to the homepage exceeds the imagination of many viewers. Many people think that related sales come from details, but in fact they come from the homepage. The homepage is also the most important basis for consumers to judge the level of sellers.
4. The level of the page is consistent with the color tone, and the brand tone is obviously one level higher than other peers. The good-looking page is only superficial, and the key is that the exquisite details give consumers strong confidence.
5. The homepage is relatively long. Don’t let consumers click on the secondary pages of each section to have a vague understanding of you. It is necessary to solve the overall cognition of consumers in one step.
6. The details page is relatively long. The purpose is to keep consumers reading for a longer time, convey more emotional and rational selling points, bring in more scenes, and make more comparisons and explanations. Show professionalism and delicacy.
7. The main push is very clear. The main theme and the main items are very clear. Moderate guidance, the purchase decision of other items is completely left to the consumer to decide. It is unlikely that every item has a promotion.
8. The average customer price is about 50% higher than the industry average. The core consumer group pursues quality more than price.
20% of the consumer population contributes to 80% of the transaction volume, not 80% of the consumer population.
9. The promotion theme is concise. There is only one promotion theme for a store. It will not be a big event covering a small event, or a small event covering a small event.
10. The proportion of gold medals and diamonds of store buyers is higher than that of peers, for the same reason as the previous one.
11. The proportion of silent transactions of large sellers is much higher than that of small sellers. The core consumer group is efficient in shopping and is relatively confident. They generally say in their hearts, "With my information collection ability and judgment, I can place an order," or "With my information collection ability and judgment, I still can't make a decision. Then, it's not my problem, it's that this store is unreliable, I have to change to another store." Even if they consult, they will place an order in a few words, and they won't chat with your lovely customer service all the time.
12. There must be an IM consultation module in a more obvious position on the homepage, and it may appear once in the front and back positions. The purpose is to facilitate consumers to initiate consultations at any time.
13. The marketing of old customers of big sellers is very gentle, restrained and forbearing.
14. Big sellers don't necessarily give a lot of gifts, and even if they do, they won't make it clear. If they do, what surprises will they give? Without surprises, what's the point of spreading?
15. Big sellers prefer hard advertising. Hard advertising is the pioneer of traffic and the shaper of brands. Business class is as anxious as hourly workers. Please experience it carefully.
16. The tone and copywriting of the store homepage is a must