Basic knowledge for JD.com operations includes the following aspects:

1. **Understand the JD.com platform**: Be familiar with JD.com's various services and functions, such as JD.com Mall, JD.com Daojia, JD.com Finance, etc.

2. **Store opening process**: Understand how to open a store on JD.com, including registration, certification, store type selection and other steps.

3. **Product listing**: Learn how to upload product information, including product title, description, pictures, price, etc.

4. **Store decoration**: Master how to design and decorate store pages to attract customers and enhance brand image.

5. **Store traffic**: Learn how to attract customers to visit the store through various means, such as search optimization, advertising, promotional activities, etc.

6. **Order processing**: Be familiar with the order management process, including order receipt, delivery, logistics tracking, etc.

7. **Data analysis and optimization**: Learn to use the data analysis tools provided by JD.com to optimize store operations.

8. **Membership Marketing Management**: Understand how to manage and maintain the store's membership system to improve customer loyalty.

9. **Content Marketing**: Master how to improve product exposure and conversion rate through content marketing (such as discovering good products, expert evaluation, etc.).

10. **Improving the Vane**: Understand how to increase the overall weight and traffic of the store by improving the vane of the store.

11. **Category Group Communication**: Join the category operation group, communicate with other merchants, and obtain event information and resources.

12. **Internal Optimization**: Improve the conversion rate of products, including title optimization, main picture details, SKU name, product category and attributes, etc.

13. **Evaluation Management**: Understand how to manage customer reviews, including inviting reviews and handling negative reviews.

14. **New Store Support Policy**: Take advantage of JD.com's support policy for new stores, such as promoting virtual gold, search weighting, etc.

15. **Jingzhuntong Promotion**: Learn how to use Jingzhuntong and other promotion tools to increase product sales and exposure.

These basic knowledge are the starting point for JD.com operations. As experience accumulates, you can further learn more advanced operation strategies and techniques. You can improve your operation capabilities by reading relevant books, taking online courses or practicing.