JD Auto is a service of JD Group, which aims to provide consumers with a series of services such as car maintenance, repair, insurance, etc. Its operation model is mainly divided into the following aspects:

1. Channel integration: JD Auto integrates multiple channels including JD self-operated, cooperative stores, preferred stores, backbone stores, etc., and realizes service coverage across the country through online and offline;

2. Service productization: JD Auto has launched a series of products and services for car maintenance, repair, insurance and other fields, providing a full range of services, including maintenance packages, repair packages, insurance, etc.;

3. Information management: JD Auto uses Internet technology, big data, cloud computing and other technologies to carry out information management of services, orders, inventory, customers, etc.;

4. Supply chain upgrade: JD Auto upgrades the supply chain level by building a global procurement center, operation plan, logistics warehousing and other methods, and improves service quality and efficiency;

5. Service upgrade: JD Auto continuously improves service level and customer satisfaction through various methods such as technological innovation, service model innovation, and management upgrade.

In short, JD Auto provides high-quality auto maintenance services to customers through integrating resources, providing products, information management, upgrading services and other methods, realizing an integrated online and offline service model.