As one of the most important e-commerce platforms in the world, JD.com's operation ideas and logic mainly include the following aspects:

User-centric

JD.com always adheres to the concept of "user-centric". In terms of operation, JD.com is user-oriented, starting from the user's perspective, and aims to provide the best service and the best user experience, so that users can feel JD.com's dedication and service awareness.

Refined management

JD.com's operation team has always focused on refined management, that is, based on data, through analysis and mining of data, to conduct effective management and adjustment. Through data analysis, JD.com can deeply understand user needs and provide personalized services and product recommendations.

Multi-dimensional marketing strategy

JD.com has diversified marketing strategies and has many successful cases in brand building, product promotion, advertising, event sponsorship, etc. JD.com makes full use of multiple online and offline marketing channels to provide a variety of marketing strategies including various discounts and promotions.

Perfect after-sales and logistics service system

JD.com attaches great importance to after-sales service, providing professional, efficient and fast after-sales service to help users solve shopping problems and disputes. JD.com also pays great attention to logistics services and has established a perfect logistics service system to provide fast, stable and safe logistics services, so that users can have a convenient and comfortable shopping experience.

Invest heavily in technological innovation

As a technology-driven enterprise, JD.com has been continuously promoting technological innovation. JD.com has continuously invested in talents, technology and funds, and has achieved remarkable results in big data, cloud computing, artificial intelligence, smart hardware, etc., which has promoted the development of its business and improved user satisfaction.

In summary, JD.com's operating ideas and logic are user-centric, supported by data, brand, marketing and services, actively promoting technological innovation, and continuously improving user satisfaction and corporate value.