Process

1. Pinduoduo contacts the merchant. The merchant confirms the goods, models, and quantities to be shipped on the Pinduoduo cross-border e-commerce platform, fills in the delivery address, and Pinduoduo negotiates with the cooperative logistics company and insurance company. Before delivery, it needs to be reviewed by the background. Multiple physical goods need to be photographed and uploaded for Pinduoduo to inspect the goods.

2. Pinduoduo negotiates the logistics rules, completes the logistics order and delivery order, arranges the delivery, fills in the delivery note, and charges the merchant for the delivery fee. The merchant is responsible for providing a complete customs declaration, otherwise it may affect customs clearance.

3. Delivery, ship the goods in batches, and prepare the necessary transportation documents and goods. Arrange the goods, pack them, arrange the delivery, and prepare the freight bill.

4. Declare to the customs. Merchants shall fill in the bonded customs declaration form in advance according to the requirements of Pinduoduo's logistics partner company, and declare the consignment place to the customs in the exporting country. If customs clearance takes a lot of time, merchants need to prepare in advance, understand customs policies, and avoid delays.

5. Send abroad. Pinduoduo will cooperate with logistics companies to arrange for the shipment of goods to be shipped abroad by international air or sea. The specific shipping method and cost are related to the distance, delivery time, weight and volume of the country and region.

6. Acceptance and delivery. From the time the goods leave the customs of the shipping country, they officially enter the international logistics field and connect to Pinduoduo's international logistics system for real-time query of the goods in transit. After the goods arrive, the freight manager assigned by the customer service manager will receive the goods and contact the recipient, the merchant and Pinduoduo customer service. After the goods are signed for, the goods have completed the shipping procedure.

II. Key steps in the overall process of international logistics for Pinduoduo’s cross-border e-commerce platform

1. The merchant confirms the goods and specific quantity to be shipped with Pinduoduo, and the goods are shipped after background review

2. Pinduoduo negotiates with the logistics company, arranges the shipment, and fills in the delivery note

3. Prepare necessary transportation documents and goods, sort the goods, pack them, and arrange the shipment

4. The merchant declares to the customs

5. Pinduoduo transports the goods abroad through the logistics company

6. Inspect and receive the goods

I. Pinduoduo’s cross-border e-commerce delivery process

1. The platform receives the order: the merchant fills in the delivery note, arranges the shipment after packing the items, and provides the logistics company’s delivery note. The platform reviews it after receiving it, and the review results can be queried by the customer service center.

2. The supply chain enters the delivery note: the supply chain is responsible for entering the Pinduoduo delivery note and ensuring that it is valid.

3. The logistics company delivers the goods: the logistics company transports the goods based on the name of the shipper and the delivery note number.

4. Customs inspection: After the customs declaration by the logistics company, the customs will conduct inspection.

5. Inspection by the receiving inspection agency: After the receiving inspection agency inspects the logistics goods, it will be released after approval.

6. Payment of customs duties: Register for tax in the exporting country and pay customs duties in accordance with relevant laws and regulations.

7. Arrival at the destination country: When the goods arrive at the final destination country, the logistics company will notify the consignee to receive the goods.

8. Delivery of goods: The logistics company arranges the delivery of the goods according to the delivery note. After the goods are delivered, the buyer can sign for them to complete the process.