You can return them.

How to process refund and return requests

(1) Before clicking “Confirm Receipt”, the buyer can submit a refund and return request on the Shopee platform for the following situations: a. The buyer did not receive the goods b. The buyer received the wrong product (wrong size, color, category) c. The buyer received a damaged or defective product

(2) After the buyer initiates the application, the order will enter the [Return/Refund] page, and the merchant will also receive an email reminder. The seller can click the [Respond] button of the return and refund order to enter the order details interface to view the reason for the application;

(3) The seller can click [Refund] to refund the buyer, or select [Submit Dispute to Shopee] to submit a dispute to Shopee, and Shopee will intervene to handle it.

*Note: The seller needs to complete the [Respond] response operation within the specified time, otherwise the system will automatically agree to apply for a refund to the buyer