因为卖家中心会全程隐藏买家信息,仅在订单状态为“待发货 ”时,会展示买家信息:当订单状态流转至“已发货”直至订单完结,都会隐藏买家信息 。
Because the seller center will hide the buyer's information throughout the process, and only display the buyer's information when the order status is "pending delivery": when the order status changes to "shipped" until the order is completed, the buyer's information will be hidden.
Shopee will not notify you, because there is no notification message when you download the original settings of Shopee.