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Why do Shopee customers add products to the shopping cart but don't place an order?

| 2Person Answer

我的体会是:是你的,总是你的,不是你的,再催也不是你的.跟客户要保持联系,经常沟通是对的,但不要给他感觉在催.. 即使客户对样品质量确认了,价格也无异议,不一定就是会下订单的客户.户有好几种:确实有需求的,打探行情的,在开拓这个产品的等等.只有客户本身在市场中,又有需求,才会比较快速的下单.如果客户是打探行情的,不是没有下单可能,往往需要你确实比他目前的供应商有明显优势,他才会考虑换采购渠道.至于在市场开拓阶段的客户,期望值不能太高,客户往往也需要比较长的时间.我们能做的尽可能配合客户,在联系过程中充分体现我们的实力,优势等等,让我们成为客户下订单的首选供应商.

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C

电商侦探

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My experience is: if it's yours, it's always yours, and if it's not yours, it's not yours no matter how hard you push it. It's right to keep in touch with customers and communicate frequently, but don't make them feel that you're pushing them. Even if the customer confirms the quality of the sample and has no objection to the price, it's not necessarily a customer who will place an order. There are several types of customers: those who really have demand, those who are trying to find out the market, those who are developing this product, etc. Only when the customer is in the market and has demand will he place an order quickly. If the customer is trying to find out the market, it's not impossible to place an order, but often you need to have a clear advantage over his current supplier before he will consider changing the purchasing channel. As for customers in the market development stage, expectations cannot be too high, and customers often need a longer time. What we can do is to cooperate with customers as much as possible, fully demonstrate our strengths, advantages, etc. during the contact process, and make us the preferred supplier for customers to place orders.

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Whether the customer's payment method is supported, for example, if the main sales areas are Australia, the Middle East, Southeast Asia, etc., and there is only one PayPal payment method on the website, then there will definitely be no orders, because PayPal is only used in North America, but not so many other countries and regions. So you still need to check whether there are many payment methods to meet the needs of different customers.

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