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The recipient's mobile phone number is incorrect, how to change it?

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卖家操作发货后,无法再修改买家手机号。在交易状态为"买家已经付款"时,若买家表示手机号需要更改,卖家可以在发货前进行修改。有以下两种方法:

方法一:

1、卖家登录到【卖家中心】-【已卖出的宝贝】-【等待发货】中,找到需要修改的订单,点击"详情":

2、点击"修改收货地址":

3、按页面要求填写相关收件人信息,点击"确定"即可。手机号修改成功,卖家可以在"收货和物流信息"中查询确认新的手机号。

方法二:

1、卖家登录到【物流管理】-【发货】-【等待发货的订单】在具体的订单后点击"发货":

2、点击"修改收货信息",填写新的手机号后,点击"确认"即可。

Professional answer

C

聊电商

聊电商,互联网老兵,和你聊点互联网、电商、科技的那点事

After the seller has shipped the goods, the buyer's mobile phone number can no longer be modified. When the transaction status is "the buyer has paid", if the buyer indicates that the mobile phone number needs to be changed, the seller can modify it before shipping. There are two methods:

Method 1:

1. The seller logs in to [Seller Center] - [Sold Products] - [Waiting for Shipment], finds the order that needs to be modified, and clicks "Details":

2. Click "Modify Delivery Address":

3. Fill in the relevant recipient information as required by the page, and click "Confirm". The mobile phone number has been modified successfully, and the seller can check and confirm the new mobile phone number in "Receipt and Logistics Information".

Method 2:

1. The seller logs in to [Logistics Management] - [Shipping] - [Orders Waiting for Shipment] and clicks "Shipping" after the specific order:

2. Click "Modify Receipt Information", fill in the new mobile phone number, and click "Confirm".

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