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What to do if a Shopee order is cancelled by the system?

| 1Person Answer

1、如果产品还没有送达Shopee仓库,请尽快联系快递拦截退回;

2、如果货物拦截直白,在未被扫描之前取消的订单,会在扫描时被系统识别,之后该货物会以到付形式退回至卖家;

3、若订单已被仓库扫描,但是又被取消的话,是会按正常流程运输给买家的,那么卖家需要联系买家协商,进行退回处理。

Professional answer

C

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以电商行业动态为中心,为用户提供全方位的电商资讯。

1. If the product has not yet been delivered to the Shopee warehouse, please contact the courier as soon as possible to intercept and return it;

2. If the goods are intercepted directly, the order canceled before being scanned will be recognized by the system during scanning, and then the goods will be returned to the seller in the form of cash on delivery;

3. If the order has been scanned by the warehouse but cancelled, it will be transported to the buyer according to the normal process, then the seller needs to contact the buyer to negotiate and process the return.

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