If you are a seller on Amazon, refunds may have a certain impact on your performance indicators, depending on the reason for the refund and the frequency of the refund.

Amazon has many seller performance indicators, such as order loss rate, return rate, and Amazon A-Z claim rate. These indicators all reflect the seller's service quality and customer satisfaction. If your refund rate is high, it may affect your order loss rate and return rate indicators, which may have a certain impact on your performance.

In addition, if your refund rate is high, it may attract Amazon's attention and may cause Amazon to review and investigate your account to ensure the seller's service quality and the overall reputation of the Amazon market.

Therefore, although a refund will not necessarily directly reduce your performance score, it may have an adverse effect on your seller account and performance. It is recommended that you avoid refunds as much as possible, improve product service quality, and maintain customer satisfaction.