亚马逊飞轮理论是是亚马逊平台的核心的商业逻辑和运营思想。
亚马逊自己对“飞轮理论”的解读是:这是一个可以从任何一个点开始但却没有终点的闭环循环。
亚马逊平台,要做到的是为消费者提供更多的选品,以及选品过程中的便利。这是为了达成一个良好的客户体验,当这种体验足够好的时候,买家就会为亚马逊口碑相传,这样以来亚马逊获得的流量的速度极快且非常精准。
只要流量足够大,亚马逊就会有其他卖家加入,新卖家既可以带来新的产品及竞争,又能降低平台上产品的价格,消费者又进一步的提升消费体验,如此以来形成了逐渐形成了一个良性循环。
Amazon's flywheel theory is the core business logic and operating philosophy of the Amazon platform.
Amazon's own interpretation of the "flywheel theory" is: This is a closed loop that can start from any point but has no end.
What the Amazon platform needs to do is to provide consumers with more product selections and convenience in the product selection process. This is to achieve a good customer experience. When this experience is good enough, buyers will spread word of mouth for Amazon, so that Amazon will obtain traffic very quickly and very accurately.
As long as the traffic is large enough, Amazon will have other sellers joining. New sellers can not only bring new products and competition, but also reduce the price of products on the platform. Consumers can further improve their consumption experience, thus gradually forming a virtuous circle.