A frozen store can be unfrozen by appealing. After the store is frozen, you will not be able to operate the Shopee store. Although the money can be withdrawn after the freeze, you can also appeal. If the appeal is not passed, the frozen account will be permanently suspended 30 days after the notice is issued.

If the appeal is unsuccessful, the frozen store can write to Shopee customer service. If the store is permanently frozen, you will not be able to continue to visit the store at this time.