1. 登录亚马逊卖家中心账号,找到需要申诉标签的商品,点击“编辑商品信息”。
2. 在编辑页面中,将鼠标移到标签上,点击“编辑”按钮。
3. 在弹出的编辑框中,将光标移动到错误的标签上,点击“删除”按钮。
4. 最后点击“保存并提交审核”按钮。亚马逊会在一定时间内审核您提交的更改,并在审核完成后将更改反映到页面上。
如果以上方法无法解决问题,您可以联系亚马逊客服进行投诉和申诉。在联系客服之前,建议您掌握相关订单、商品的信息并提前准备好需要申诉的内容和证据,以更好地向客服阐述问题。
1. Log in to your Amazon Seller Center account, find the product that needs to be appealed, and click "Edit Product Information".
2. On the editing page, move the mouse to the label and click the "Edit" button.
3. In the edit box that pops up, move the cursor to the wrong label and click the "Delete" button.
4. Finally, click the "Save and Submit for Review" button. Amazon will review the changes you submitted within a certain period of time and reflect the changes on the page after the review is completed.
If the above methods cannot solve the problem, you can contact Amazon customer service to make a complaint and appeal. Before contacting customer service, it is recommended that you have information about the relevant orders and products and prepare the content and evidence to be appealed in advance so as to better explain the problem to customer service.