亚马逊运营日常工作安排:
1.查看销量和销售金额 这自然是需要每天关注的,但除了看一眼,甚至有些人连做一个销量纪录清单都没有,销量已经客观存在了
2.处理邮件和纠纷 这虽然是日常所必须的,可是往往不会每天都有啊。即便一个日均500单的账号,一天也未必会有5封邮件。
3.跟进客户差评 和邮件处理、纠纷处理类似,卖家一般差评较少,如果每天都有一大堆差评需要跟进,这个账号也基本上废了。
4.处理FBA发货 对于一般的电商团队来说,FBA发货是相对固定的,量少时,不会每天都忙乎发货的事,量多时,就有了固定的发货的人员
Daily work schedule for Amazon operations:
1. Check sales volume and sales amount This is of course something that needs daily attention, but apart from taking a look, some people don’t even make a sales record list, and the sales volume already exists objectively
2. Handle emails and disputes Although this is a daily necessity, it often doesn’t happen every day. Even an account with an average of 500 orders per day may not receive 5 emails a day.
3. Follow up on customer negative reviews Similar to email processing and dispute handling, sellers generally have fewer negative reviews. If there are a lot of negative reviews that need to be followed up every day, this account is basically useless.
4. Handle FBA shipments For general e-commerce teams, FBA shipments are relatively fixed. When the volume is small, they will not be busy with shipments every day. When the volume is large, there will be fixed shipping personnel