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Will Shopee return products?

| 4Person Answer

一般会

当买家申请退货/退款时,会将商品保持原样一并退回。

当买家发起相关申请后,相关订单会显示在【home】-【mysales】-【returnefund】下,并且商家还会收到来自shopee的邮件提醒卖家有买家发起退款,退货申请

点击【repond】进入【mysales】-【returnefunddetails】使可查看【reasonfrombuyer】卖家需要与买家通过聊聊功能沟通并在指定时间进行【respond】操作,以避免自动退款给买家或者进入申诉后需要的长时间处理

虾皮的其他站点都可以退货,不过退货是有个标准的,价值大于20美金的订单,当客户退货时是可以退回给卖家的,但是需要卖家同意,并且卖家需要支付8美金的运费,而价值低于20美金的订单,产品就会直接销毁,不提供退回服务

Professional answer

C

电商小雨滴

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Generally,

When a buyer applies for a return/refund, the product will be returned in its original condition.

When the buyer initiates the relevant application, the relevant order will be displayed under [home]-[mysales]-[returnefund], and the merchant will also receive an email from Shopee to remind the seller that the buyer has initiated a refund and return application

Click [repond] to enter [mysales]-[returnefunddetails] to view [reasonfrombuyer]. The seller needs to communicate with the buyer through the chat function and [respond] at the specified time to avoid automatic refund to the buyer or long processing time after entering the appeal

Other Shopee sites can return goods, but there is a standard for returns. For orders with a value greater than US$20, the goods can be returned to the seller when the customer returns them, but the seller needs to agree and the seller needs to pay US$8 for shipping. For orders with a value less than US$20, the products will be destroyed directly and no return service will be provided

电商老兵

我们唯一且一辈子要做的事,就是告诉你电商这点事

It will be returned. Products returned by Shopee will be returned. Although if you want to return the product, there is also the return postage, which should be discussed with the merchant as to who will bear it, and there is also the issue of refund.

聊电商

聊电商,互联网老兵,和你聊点互联网、电商、科技的那点事

I think so, products returned by Shopee will be returned. When the buyer applies for a return and refund, the product will be returned in its original condition. After you are sure that you have received the product, you must refund the buyer in full.

互联网电商科技君

喜欢说实话的西装,耿直不是我的错

As an e-commerce platform, Shopee usually provides return services. According to Shopee's return policy, if the product you purchased meets the return conditions, you can apply for a return and return the product. Generally, Shopee will accept the return and refund your money.

The specific return process may vary by region and product. It is recommended that you read Shopee's return policy carefully before returning the product and follow the instructions. If you have any questions or need further help, you can contact Shopee's customer service team, who will provide you with detailed return guidance and support.

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