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What fees are deducted from Shopee return refunds?

| 1Person Answer

要看退货原因,如果是商家发错货或者商品出现质量问题又或者是收到受损商品等等原因才退货的话,买家需要联系商家客服让商家承担退货运费。

但如果是买家自己不喜欢或者买后后悔不想要才退货的话,退货运费应该由买家自己承担。

Professional answer

C

电商创投事

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It depends on the reason for the return. If the merchant sent the wrong product, or the product has quality problems, or the product is damaged, etc., the buyer needs to contact the merchant's customer service to let the merchant bear the return shipping fee.

However, if the buyer returns the product because he does not like it or regrets buying it, the return shipping fee should be borne by the buyer himself.

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