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How to contact the seller when buying items on Amazon?

| 2Person Answer

1、进入亚马逊官方网站,打开亚马逊的网站,下拉到最低端点击帮助中心;

2、然后我们在帮助中心,点击选择需要其他帮助——联系我们;

3、我们登录自己的账号后,好自己的订单范围,然后描述下自己的问题,一个一个来,越具体越好;

4、然后可以选择接听亚马逊来电或者联系在线客服;

5、需要亚马逊来电,点击亚马逊来电,在新的页面留下自己的手机号码,然后点亚马逊联系我;

6、想要在线聊天的话,点击在线聊天,在新的窗口输入自己的问题,然后开始聊天。

Professional answer

C

企立方电商

分享更多电商资讯和电商技巧

1. Enter the official website of Amazon, open the Amazon website, scroll down to the bottom and click the Help Center;

2. Then in the Help Center, click and select Need other help - Contact us;

3. After we log in to our account, we will select our order scope, and then describe our problems, one by one, the more specific the better;

4. Then you can choose to answer the call from Amazon or contact the online customer service;

5. If you need a call from Amazon, click Call from Amazon, leave your mobile phone number on the new page, and then click Contact me from Amazon;

6. If you want to chat online, click Chat Online, enter your problem in the new window, and then start chatting.

电商焦点

聚焦电商新闻资讯,干货分享,独特的视角,独特分析尽在电商焦点

1. Log in to your Amazon account and open the order page.

2. On the order page, find the seller information (on the right side of the page), find the seller's name and click the link.

3. Once you are on the seller's page, you will see a "Contact Seller" button. After clicking this button, a dialog box will pop up where you can enter your questions and concerns in order to contact the seller.

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