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Cannot log in after downloading Shopee app?

| 2Person Answer

1.

平台原因 有时因为平台要对系统进行更新,那么就可以会导致登录不了的情况。大家可以到Shopee的卖家群、社区、后台通知等看看是否其他人也登录不了;如果大家都登录不了,就是平台的问题了,等平台恢复即可。

2.

网络问题 这个也有可能是你因为你的网络比较慢、网速不好等情况导致的,建议可以重启一下路由器,看看是否可以登录。

3.

账号密码错误 Shopee的卖家账户名的格式是“XXX:main”,后面要加上这个才是正确的账号,所以不少卖家会因为没注意这一点,导致账号密码错误的提示;还要主义注意“:”必须是英文的才行。密码错误的话,大家还要看看是不是大小写的问题,然后多试几次看看。

4.

浏览器缓存问题 有时因为浏览器记住密码的原因,导致cookies缓存过多而登录不了,可以清理一下缓存之后再试试看能不能登录。

Professional answer

C

调皮电商

关注:电商零售·营销·产业互联网,用顽皮的态度,呈现新鲜的视角,我们永远是你科技商业资讯的一道美味大餐! 在枯燥的商业世界里,皮一下,很开心!

1.

Platform reasons Sometimes the platform needs to update the system, which may cause the inability to log in. You can go to Shopee's seller group, community, backend notifications, etc. to see if other people can't log in; if no one can log in, it is a problem with the platform, just wait for the platform to recover.

2.

Network problem This may also be caused by your slow network or poor network speed. It is recommended to restart the router to see if you can log in.

3.

Wrong account and password The format of Shopee's seller account name is "XXX:main", and this must be added at the end to be the correct account, so many sellers will not pay attention to this, resulting in a prompt that the account and password are wrong; also pay attention to the ":" must be in English. If the password is wrong, you should also check whether it is a case problem, and then try it a few more times.

4.

Browser cache problem Sometimes the browser remembers the password, resulting in too many cookies cached and unable to log in. You can clear the cache and try again to see if you can log in.

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江湖人不说江湖事,电商人只说电商事!——资深电商操盘者,带你解读电商!

Re-download and install again. If that doesn't work, restart your phone.

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