1. System problem

If you were able to search for your product before, but suddenly it stops working, you can check if other sellers around you have the same problem; if they do, it may be a system problem, just wait for it to be restored.

2. Store violations

If your store violates the rules, the Shopee platform will remove the illegal products, deduct points, block products, and other penalties.

Generally, Shopee's common reasons for deducting points for violations include late delivery rate/uncompleted order rate, product listing violations, inappropriate customer service language, too many pre-sale products, etc., so everyone should be aware of the Shopee platform rules to avoid affecting product display due to violations.

3. Product Review

It does not mean that after uploading products to Shopee, they can be displayed in the store and front-end immediately. For some products with illegal titles or wrong classifications, Shopee will first review them. The specific review time is subject to Shopee. At this time, your store's products cannot be searched. You can only try again after the products pass the review.