亚马逊企业购对企业卖家的要求
企业卖家必须满足企业买家期望、兑现承诺、提供优质商品。在商品包装和绩效方面,亚马逊提出了具体相关要求。
一、企业订单包装要求
1、每个包裹拥有跟踪号
2、每个订单包含装箱单
3、每个包裹拥有采购订单号(由客户提供时)
二、最低绩效要求
1、发货前取消率低于1%
2、延迟发货率低于2%
3、订单缺陷率低于5%(A2Z索赔、退货、退款)
Amazon Business Purchase's requirements for corporate sellers
Corporate sellers must meet the expectations of corporate buyers, deliver on their promises, and provide high-quality products. Amazon has put forward specific requirements for product packaging and performance.
1. Corporate order packaging requirements
1. Each package has a tracking number
2. Each order contains a packing list
3. Each package has a purchase order number (when provided by the customer)
2. Minimum performance requirements
1. Pre-shipment cancellation rate is less than 1%
2. Delayed shipment rate is less than 2%
3. Order defect rate is less than 5% (A2Z claims, returns, refunds)