亚马逊的发货规则如下:
1. 准时发货:卖家需要在订单确认后的24小时内发货。如果卖家无法准时发货,可以通过亚马逊卖家中心的“订单管理”功能取消订单。
2. 包装:卖家需要使用合适的包装材料,确保商品在运输过程中不受损坏。同时,包装上需要标明订单号和收件人信息。
3. 物流:卖家需要选择合适的物流服务,确保商品能够快速、准确地送达收件人。亚马逊提供了FBA(Fulfillment by Amazon)服务,卖家可以将商品寄送至亚马逊的仓库,由亚马逊完成包装和发货。
4. 追踪:卖家需要提供订单追踪信息,方便买家了解订单的状态。
5. 退换货:卖家需要按照亚马逊的退换货政策处理买家的退换货请求。
6. 特殊要求:如果买家有特殊要求,卖家需要尽可能满足,以提高买家的购物体验。
总之,卖家需要遵守亚马逊的发货规则和退换货政策,确保商品能够准时、安全地送达买家手中。
Amazon's shipping rules are as follows:
1. On-time delivery: Sellers need to ship within 24 hours after the order is confirmed. If the seller cannot ship on time, the order can be cancelled through the "Order Management" function of Amazon Seller Center.
2. Packaging: Sellers need to use appropriate packaging materials to ensure that the goods are not damaged during transportation. At the same time, the order number and recipient information need to be marked on the packaging.
3. Logistics: Sellers need to choose the right logistics service to ensure that the goods can be delivered to the recipient quickly and accurately. Amazon provides FBA (Fulfillment by Amazon) service, sellers can send goods to Amazon's warehouse, and Amazon will complete the packaging and delivery.
4. Tracking: Sellers need to provide order tracking information to facilitate buyers to understand the status of the order.
5. Returns and Exchanges: Sellers need to handle buyers' return and exchange requests in accordance with Amazon's return and exchange policy.
6. Special requirements: If the buyer has special requirements, the seller needs to meet them as much as possible to improve the buyer's shopping experience.
In short, sellers need to comply with Amazon's shipping rules and return and exchange policies to ensure that the goods can be delivered to the buyer on time and safely.
There are two types of Amazon merchant delivery: one is self-delivery, which means the seller delivers the goods by himself, and the other is FBA delivery.