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What should I do if I have to pay for return shipping on Shopee?

| 3Person Answer

Shopee购买商品退货运费由谁承担要看退货原因,如果是商家发错货或者商品出现质量问题又或者是收到受损商品等等原因才退货的话,买家需要联系商家客服让商家承担退货运费。

但如果是买家自己不喜欢或者买后后悔不想要才退货的话,退货运费应该由买家自己承担。

Professional answer

C

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Who should pay for the return shipping of products purchased on Shopee? It depends on the reason for the return. If the merchant sent the wrong product, or the product has quality problems, or the product is damaged, etc., the buyer needs to contact the merchant's customer service to let the merchant pay for the return shipping.

However, if the buyer returns the product because he or she does not like it or regrets buying it, the return shipping should be borne by the buyer himself or herself.

海运电商在线

全球贸易及跨境物流行业观察者

Shopee return shipping costs are borne equally by both parties. Part of the shipping cost from the customer to the local Shopee warehouse is borne by the Shopee platform, and the shipping cost from the customer's local Shopee warehouse to the seller's local warehouse needs to be borne by the seller. Generally speaking, one order is 8 US dollars, and the platform will deduct it from the seller's payment amount, and the settlement is once a month.

海运电商在线

全球贸易及跨境物流行业观察者

This is quite simple, as long as the shipping cost is returned to the seller

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