Amazon returns can be received at the designated return address or pick-up point. Before making a return, you need to submit a return application on the Amazon website and select a return method, then pack the goods according to the instructions and deliver them to the designated address or pick-up point.

When returning goods, you need to keep the goods intact and in their original condition, and attach the reason for the return and order information. After a successful return, Amazon will process a refund.