这个时候需要先联系买家,看买家的意愿如何。
1.如果是补发,那就给买家一个弄一个自己设置免运费的链接,价格设置0.01元或者优惠券,让买家购买然后发你漏发的货。(或者不上链接找第三方的货代补发)
2.如果是退款,到货后让买家把你漏发的商品那部分申请退款即可。
At this time, you need to contact the buyer first to see what the buyer is willing to do.
1. If it is a resend, give the buyer a link to set up free shipping, set the price to 0.01 yuan or a coupon, let the buyer buy it and then send the goods you missed. (Or don't go to the link and find a third-party freight forwarder to resend)
2. If it is a refund, after the goods arrive, let the buyer apply for a refund for the part of the goods you missed.