Contact the platform customer service.

If Shopee sellers want to check the logistics, they can find the Shopee platform customer service for consultation. You can check the logistics information status of your order through online customer service, or email, make a phone call, etc., so that you can understand the logistics status and better find corresponding countermeasures.

If it is an order in "transit", the buyer can check the logistics information of the product by sending the product link to see where it is transported. Generally, there will be no big problem. It will be transported to the buyer in about 7-15 days, so don't worry too much.