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How to apply for bargaining on Shopee?

| 2Person Answer

在Shopee上申请议价主要包括以下几个步骤:

1. 登录Shopee卖家中心:进入Shopee官网,登录你的卖家中心账号。

2. 进入订单管理:在卖家中心页面,点击进入“订单管理”模块。

3. 筛选出需要申请议价的订单:在订单列表中,找到需要申请议价的订单,你可以通过筛选条件(如订单状态、时间等)来缩小范围。

4. 申请议价:在订单详情页面,找到“申请议价”按钮,点击后填写议价理由,并提交。

5. 等待客户回应:提交议价申请后,等待客户回应。如果客户同意议价,他们会回复具体的退款或补偿方案。

6. 跟进处理:根据客户的回应,跟进处理退款或补偿事宜,并保持与客户的沟通。

7. 记录议价结果:在订单详情页面,记录议价结果,包括退款金额、补偿方式等。

8. 关闭订单:处理完毕后,在订单详情页面点击“关闭”按钮,结束此次议价流程。

需要注意的是,在申请议价时,务必提供详细的议价理由,以便让客户理解并接受你的申请。同时,在整个议价过程中,保持与客户的沟通,展示诚意和耐心,有助于提高议价成功的可能性。

Professional answer

C

电商观察

江湖人不说江湖事,电商人只说电商事!——资深电商操盘者,带你解读电商!

Applying for bargaining on Shopee mainly includes the following steps:

1. Log in to Shopee Seller Center: Go to Shopee official website and log in to your Seller Center account.

2. Enter Order Management: On the Seller Center page, click to enter the "Order Management" module.

3. Filter out the orders that need to apply for bargaining: In the order list, find the orders that need to apply for bargaining. You can narrow the scope by filtering conditions (such as order status, time, etc.).

4. Apply for bargaining: On the order details page, find the "Apply for Bargaining" button, click it, fill in the bargaining reason, and submit.

5. Wait for customer response: After submitting the bargaining application, wait for the customer's response. If the customer agrees to bargain, they will reply with a specific refund or compensation plan.

6. Follow up: According to the customer's response, follow up on the refund or compensation matters and maintain communication with the customer.

7. Record the bargaining results: On the order details page, record the bargaining results, including the refund amount, compensation method, etc.

8. Close the order: After processing, click the "Close" button on the order details page to end the bargaining process.

It should be noted that when applying for bargaining, be sure to provide detailed bargaining reasons so that the customer can understand and accept your application. At the same time, during the entire bargaining process, maintaining communication with the customer and showing sincerity and patience will help increase the possibility of successful bargaining.

电商动态

以电商行业动态为中心,为用户提供全方位的电商资讯。

The specific steps to apply for bargaining on Shopee are as follows:

1. Open the Shopee shopping platform and log in to your account.

2. Enter the name of the product or keyword you want to buy in the search box and click Search.

3. Find the product you want to buy on the search results page and click to enter the product details page.

4. On the product details page, find and click "Contact Seller" or "Consult Customer Service" and other similar buttons.

5. In the communication dialog box with the seller, clearly express your willingness to bargain and explain your reasons, such as similar products on other platforms have lower prices.

6. Wait for the seller's reply, the seller may propose a new price or give a discount.

7. In the communication with the seller, further discuss and negotiate according to the seller's reply until a price that both parties are satisfied with is reached.

8. If both parties reach an agreement, the seller will provide a corresponding discount link or modify the product price, and you can complete the purchase process. By applying for bargaining, you can communicate and negotiate directly with the seller to get a better price or discount. However, it should be noted that not all products are negotiable, and some special products or limited-time discount products may not be suitable for bargaining. In addition, the key to successfully applying for bargaining lies in your communication skills and the rationality of your reasons, so be polite and clearly express your needs when communicating with the seller.

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