Daily life of an Amazon operations assistant?
亚马逊运营助理的工作内容是：
1熟练掌握产品知识，通过邮件、电话为客户提供售前、售中、售后专业的客户服务；
2协助产品推广，开发友好客户体验产品，提升产品市场影响力，促进销量；
3定期收集、整理客户反馈的产品问题及建议，反馈研发改进完善；
4完成上级安排的其他工作。
Professional answer
The job content of an Amazon operations assistant is:
1 Proficient in product knowledge, provide customers with professional customer service before, during and after sales through emails and phone calls;
2 Assist in product promotion, develop customer-friendly experience products, enhance product market influence and promote sales;
3 Regularly collect and organize product problems and suggestions from customers, and feedback them to R&D for improvement;
4 Complete other tasks assigned by superiors.
1. Responsible for account management and maintenance, including product listing, maintenance and listing optimization;
2. Handle daily email replies and case processing within the site, and handle customer complaints and disputes;
3. Data collection, organization and aggregation; collect and analyze competitor brand store information, data, etc.
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