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How to distinguish between self-operated and direct-operated products on Amazon?

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在亚马逊平台上,区分自营和直营商品主要可以通过以下几个标识来进行:

1. **直营商品**:通常指的是亚马逊自己运营和销售的商品。这些商品的页面上会明确标注“Ships from and sold by Amazon.com”或者“Fulfilled by Amazon”(由亚马逊配送)。这意味着亚马逊拥有这些商品的所有权,并负责库存管理、订单处理、发货以及售后服务。

2. **自营商品**:指的是第三方卖家通过亚马逊平台销售的商品。在商品页面上,通常会显示为“Sold by [卖家名称]”(由[卖家名称]销售),并可能跟随“Fulfilled by Amazon”表示亚马逊提供物流服务,或者“Fulfillment by [卖家名称]”表示卖家自己负责物流。在这种模式下,卖家负责商品的采购、库存管理、发货,而亚马逊提供平台及相关服务,如订单处理和支付结算。

总结来说,区分亚马逊自营和直营商品的关键点在于:

- **直营商品**:亚马逊拥有商品并负责整个销售和配送过程。

- **自营商品**:第三方卖家拥有商品并负责销售,亚马逊提供平台和部分服务。

此外,直营商品通常会提供统一的亚马逊客户服务体验,而自营商品的售后服务质量可能会因卖家而异。在购买时,消费者可以根据自己的需求和对服务的期望来选择适合的商品。

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On the Amazon platform, the following marks can be used to distinguish between self-operated and direct-operated products:

1. **Direct-operated products**: usually refer to products operated and sold by Amazon itself. The pages of these products will clearly mark "Ships from and sold by Amazon.com" or "Fulfilled by Amazon". This means that Amazon owns the ownership of these products and is responsible for inventory management, order processing, delivery and after-sales service.

2. **Self-operated products**: refer to products sold by third-party sellers through the Amazon platform. On the product page, it will usually be displayed as "Sold by [seller name]" and may be followed by "Fulfilled by Amazon" to indicate that Amazon provides logistics services, or "Fulfillment by [seller name]" to indicate that the seller is responsible for logistics. In this model, the seller is responsible for the procurement, inventory management, and delivery of the goods, while Amazon provides the platform and related services, such as order processing and payment settlement.

In summary, the key points to distinguish between Amazon's self-operated and direct-sale products are:

- **Direct-sale products**: Amazon owns the products and is responsible for the entire sales and delivery process.

- **Self-operated products**: Third-party sellers own the products and are responsible for sales, while Amazon provides the platform and some services.

In addition, direct-sale products usually provide a unified Amazon customer service experience, while the quality of after-sales service for self-operated products may vary from seller to seller. When purchasing, consumers can choose suitable products based on their needs and expectations for service.

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Amazon self-operated and direct-sale products can be distinguished by the seller name and shipping method on the product page. Self-operated products are sold and shipped directly by Amazon, the seller name is "Amazon self-operated" (Amazon.com), and the shipping method is "Amazon Fulfillment". Direct-sale products are sold and shipped by third-party sellers, the seller name is the seller's company or store name, and the shipping method varies from seller to seller.

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