Generally speaking, how are any returns or exchanges of products shipped by Amazon Logistics handled
第一种是FBM订单
如果是买家个人原因买错或者不喜欢，可以在后台同意退换申请，亚马逊自动生成退货编码给买家。这种情况是需要买家自己去邮寄，产品是买家承担的。
如果是质量问题，或者卖家描述不当造成误会，你只能提供预付费的标签给买家退货，这种运费是要你承担的。
第二种是FBA订单
无论是质量问题，还是单纯的不喜欢导致的退货，换货行为，运费都不需要你这边承担。
Professional answer
The first type is FBM orders
If the buyer made a mistake or didn’t like the product for personal reasons, he can agree to the return application in the background, and Amazon will automatically generate a return code for the buyer. In this case, the buyer needs to mail the product himself, and the buyer is responsible for the product.
If it is a quality issue, or the seller’s inappropriate description caused a misunderstanding, you can only provide a prepaid label for the buyer to return the product, and you will have to bear the shipping cost.
The second type is FBA orders
Whether it is a quality issue or a return or exchange caused by simple dislike, you don’t need to bear the shipping cost.
Generally speaking, any return or exchange of products shipped by Amazon Logistics is handled by Amazon front desk.
Amazon's return and exchange policy is:
1. Buyers can return products unconditionally within 30 days after purchase.
2. If the product has quality problems or does not meet the description, buyers can apply for a return within 90 days after purchase.
3. Certain products, such as electronic products, can be returned through the manufacturer's warranty service.
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